The Robinson Frequently Asked Questions

Residents can submit a maintenance request online through the resident portal, or with a member of the leasing team during normal business hours. Online requests are the fastest way to ensure an issue is received and addressed quickly.

Yes, emergency maintenance at The Robinson is available outside of regular office hours. An on-call team responds to urgent issues that require immediate attention. For life-threatening emergencies, residents should always contact local law enforcement first.

Most routine maintenance requests at The Robinson are completed within 24 to 72 hours. Timing depends on the specific issue and parts availability, though the team always aims to complete every request as quickly as possible.

Emergency maintenance at The Robinson includes issues that affect safety or essential living conditions, such as major leaks, no heating or cooling during extreme weather, electrical hazards, or broken locks. These requests receive immediate attention from the on-call maintenance team.

Most maintenance services at The Robinson are included as part of residency at no additional cost to residents. Charges may apply for damage beyond normal wear and tear, or for special service requests outside routine maintenance.

The Robinson offers a resort-style pool, roof deck, a fully equipped fitness center, a golf simulation center, and flexible coworking spaces, along with comfortable resident lounges. Outdoor amenities include landscaped courtyards, grilling areas, and social spaces designed for both relaxation and connection. Browse the full amenities list before scheduling a tour.

The pool and roof deck areas at The Robinson are typically open daily from 10:00 AM to 10:00 PM. Hours may vary depending on the season and community guidelines, and updated schedules are always available through the leasing office.

Yes, The Robinson features a fully equipped fitness center with cardio equipment, strength training machines, and open space for stretching or functional training. Some amenities, including the fitness center, may offer 24-hour access for resident convenience.

Yes, The Robinson is a pet-friendly community that welcomes both cats and dogs. Pet-friendly amenities include outdoor relief areas and convenient outdoor spaces designed for daily pet routines, making it easy to care for a pet without leaving the property.

Many community amenities at The Robinson are included in monthly rent at no additional cost, giving residents access to shared spaces and lifestyle features. Certain premium amenities or reservable spaces may require a fee depending on availability and usage.

Certain shared spaces at The Robinson, such as clubrooms, coworking areas, and outdoor gathering spaces, may require a reservation to ensure availability. The team makes it easy to reserve these amenities in advance for private use or small gatherings.

The Robinson offers a seasonal pool available to residents on the property during the warmer months. Current pool hours and seasonal opening and closing dates are available through the leasing office for anyone planning a visit.

Yes, The Robinson includes dedicated coworking spaces and business areas designed to support remote work. These spaces offer a comfortable, productive environment, making it easy to work from home without sacrificing focus, whether for a quick call or a full day of work.

The Robinson apartment homes feature open-concept layouts, updated kitchens with stainless steel appliances, quartz or granite countertops, in-unit washer and dryer, and spacious closets, depending on the floor plan. Each home is designed to provide both comfort and functionality.

All apartment homes at The Robinson include a full-size in-unit washer and dryer for added convenience.

Kitchens at The Robinson are equipped with modern appliances, including a refrigerator, oven, microwave, dishwasher, and garbage disposal. Many homes also feature stainless steel appliances and updated finishes, giving residents a clean, contemporary space for cooking.

Many apartment homes at The Robinson feature spacious closets, including oversized layouts available in select floor plans. Additional storage solutions may also be available depending on the specific layout and unit selected.

The Robinson offers studio, one-bedroom, two-bedroom, and penthouse apartment homes. Penthouse residences feature elevated finishes and an upgraded appliance package, while every floor plan is built to maximize natural light and layout flexibility. Prospective residents can compare all available layouts before scheduling a tour.

Many apartment homes at The Robinson feature updated interiors, which may include modern cabinetry, upgraded countertops, new flooring, and refreshed finishes. Specific features can vary by apartment home, so residents should confirm details with the leasing team.

All fees and services are clearly outlined in our Community Fee Guide, including mandatory fees, utilities, optional add-ons, along with fee attributes such as whether the charges are by unit or by tenant, how frequently they are billed, and whether they are paid to third-party providers. You can find it on our floor plan page, or our team would be happy to provide a copy during your visit to the leasing office!

Yes, apartment homes at The Robinson include smart home features such as keyless entry and smart thermostats, giving residents added convenience. These features make it easy to manage entry and home comfort settings directly from a smartphone.

Additional storage is available throughout the property at The Robinson for $100 per unit per month. Availability can vary, so residents interested in extra storage space should contact the leasing office directly for current options.

We do not have a specific minimum credit score requirement. Each application is evaluated against consistent criteria, taking into account credit history, income, and rental history.

Yes, we may accept co-signers or guarantors to help applicants meet qualification requirements. Please contact the leasing office for specific guidelines.

Applicants are typically required to provide a valid government-issued ID, proof of income, and any additional documentation needed for screening. Requirements may vary depending on your application and property location, and our leasing team will guide you through exactly what is needed.

If your application is not approved, you will be notified with the reason in accordance with screening guidelines. In some cases, you may have the option to provide additional information or reapply. Our leasing team is available to help you understand next steps.

Prospective residents can apply for an apartment at The Robinson directly through the website using the secure online application. Visiting the leasing office is also an option, where the team walks applicants through each step and answers questions during the process.

All fees and services are clearly outlined in our Community Fee Guide, including mandatory fees, utilities, optional add-ons, along with fee attributes such as whether the charges are by unit or by tenant, how frequently they are billed, and whether they are paid to third-party providers. You can find it on our floor plan page, or our team would be happy to provide a copy during your visit to the leasing office!

For a full breakdown of what's included and any additional charges, please refer to our Community Fee Guide on the floor plan page, or our team would be happy to provide a copy during your visit.

All fees and services are clearly outlined in our Community Fee Guide, including mandatory fees, utilities, optional add-ons, along with fee attributes such as whether the charges are by unit or by tenant, how frequently they are billed, and whether they are paid to third-party providers. You can find it on our floor plan page, or our team would be happy to provide a copy during your visit to the leasing office!

Rent is typically due on the first day of each month.

Yes, late fees may be charged if rent is not received by the due date.

Yes, a security deposit is required at the time of move-in. The amount varies based on several factors, such as unit price, lease term, or property location. For specific deposit details, please refer to our Community Fee Guide on the floor plan page, or our team would be happy to provide more information during your visit.

Yes, renter's insurance is typically required for all residents at The Robinson. This coverage helps protect a resident's personal belongings and provides liability protection throughout residency, with specific coverage terms outlined in the lease agreement itself.

Upfront move-in costs at The Robinson may include a security deposit and prorated rent for the first month. The total amount depends on lease terms and the specific move-in date, so exact figures vary by applicant.

Prior to move-in, residents are responsible for setting up any utilities that are not included in the rent. Our team will provide you with a list of utility providers and setup instructions as part of your move-in paperwork. If you have any questions, our leasing office is always happy to help.

Utility responsibilities can vary depending on the apartment home and community. For full details on what's included in rent and what's billed to the resident, check out our Community Fee Guide on the floor plan page, or stop by the leasing office and we'll be happy to walk you through it!

Yes, units at The Robinson are individually metered and monitored, so residents are billed based on their actual usage each month. This provides a more accurate and fair way to manage monthly utility costs over time.

Water and sewer utilities at The Robinson are billed through a third-party service called Conservice. This service consolidates these charges into a separate monthly statement, making it easier for residents to track usage and payments.

The Robinson works with approved local internet and cable providers to ensure reliable service throughout the community. Available providers can vary, so residents should contact the leasing office for a current list of options and setup instructions.

When moving in or out of The Robinson, residents contact their utility providers directly to start or stop service. Scheduling the transfer a few days in advance helps avoid any service interruption right around the move.

Yes, The Robinson offers reserved parking options as well as EV charging stations for residents with electric vehicles. Availability, locations, and associated fees can vary, so residents should contact the leasing office for current options and pricing.

Yes, The Robinson is located near public transportation options, such as MBTA Wonderland Station for Blue Line and bus access, making it easy to commute to nearby business districts, downtown areas, and local attractions. This access helps simplify daily travel without relying solely on a personal vehicle.

Parking options at The Robinson are first-come, first-served with the exception of reserved tandem spaces.

Yes, garage parking at The Robinson comes with an additional fee of $125 per month. Spaces are offered on a first-come, first-served basis for residents who choose to opt into a parking pass.

Yes, garage parking is available at The Robinson, offering added convenience and protection for a resident's vehicle. Availability can be limited, so residents should confirm current openings with the leasing office before move-in.

Yes, The Robinson offers bike storage areas or racks within the community, providing a convenient and secure place for residents to store bicycles without keeping them inside their apartment home or in a hallway.

The Robinson offers convenient access to major highways and primary roadways, making commuting to surrounding areas, business centers, and nearby cities quick and efficient. Check the exact route from any starting point using our map and directions page.

Not at all! Tours are completely complimentary. We'd love the opportunity to show you around our community and help you find the perfect apartment home. Please bring a valid government-issued photo ID for each person touring. You can schedule a tour online or contact our leasing office, and we'll be happy to assist you.

Our leasing team is available to assist residents during office hours. You can stop by the leasing office, call, or email us anytime with questions or concerns.

The Robinson's leasing office is open Monday to Thursday from 9 am to 6 pm, Friday from 9 am to 5 pm, and Saturday from 10 am to 5 pm. The office is closed on Sundays."

Yes, The Robinson offers virtual and video tours for added convenience, letting prospective residents explore apartment homes, amenities, and layouts remotely. This makes it easy to tour from anywhere before scheduling an in-person visit. Set up a virtual tour to see the space in real time.

The leasing office at The Robinson is located within the community, directly in front of the main entrance lobby. This makes it easy for visitors and prospective residents to find upon arrival without needing directions.

Prospective and current residents can contact The Robinson leasing office by phone, email, or through the contact form on the website. The team is available to answer questions, provide details, and help schedule a tour at any time.

The Robinson is located within the Revere school district. School assignments can vary by address and grade level, so residents should contact the leasing office or the local school district directly for the most accurate information.

The Robinson is located in Revere, along Revere Beach, with good access to everyday essentials. Residents enjoy a balanced environment with easy access to local attractions, dining, and major commuting routes.

The Robinson is located near a wide selection of grocery stores, restaurants, and coffee shops, all just minutes away. Whether picking up daily essentials or dining out, residents have a variety of convenient options close to home.

The Robinson offers convenient access to downtown Boston, Logan International airport, and North Shore. Depending on traffic and route, residents can typically reach key business districts, entertainment areas, and cultural destinations within a reasonable commute. Get exact driving directions from any starting point at our maps and directions page.

Several grocery stores are located within a short drive of The Robinson, making it easy to shop for everyday needs. Options typically include national chains, local markets, and specialty stores throughout the surrounding area.

Yes, residents of The Robinson have access to a variety of nearby dining options, from casual restaurants to more upscale experiences nearby. The surrounding area also offers nightlife options, including bars, lounges, and entertainment venues.

The area surrounding The Robinson includes nearby parks, beach access, and scenic trails, providing residents with opportunities for exercise, relaxation, and time outdoors without needing to travel far from home or drive anywhere.

Yes, The Robinson offers convenient access to major roads, highways, and public transportation options nearby. This allows residents to commute efficiently to nearby cities, business districts, and employment centers throughout the region.

Yes, The Robinson is located near a variety of schools, colleges, and universities in the surrounding area. This provides access to educational opportunities for residents at every stage, from primary education through higher learning.

The neighborhood near The Robinson is desirable for its combination of convenience, accessibility, and waterfront lifestyle appeal. Residents benefit from nearby shopping, dining, outdoor spaces, and easy commuting, all within a well-connected, established part of the area.

The Robinson typically allows up to two pets per apartment home, giving most households room for a cat, a dog, or both. Specific policy details and any additional limitations can be confirmed directly with the leasing office before move-in.

Breed and size restrictions apply at The Robinson in accordance with community policy and local regulations. The leasing team can confirm current guidelines and verify whether a specific pet meets requirements, including a review of the full breed list on request.

Yes, pet rent at The Robinson is $45 per month for cats and $80 per month for dogs. Other pet types are subject to management approval. Residents should review the full pet policy or contact the leasing office for complete details.

The Robinson offers a dog path alongside the building, giving pet owners a dedicated space for daily walks close to home. This makes it easy to care for a pet without needing to travel far from the property.

Exotic pets are generally not permitted at The Robinson. Policies can vary by pet type, so residents considering an exotic pet should contact the leasing office directly for clarification before signing a lease or bringing the pet into the community.

Yes, the area surrounding The Robinson includes a variety of pet services such as veterinary clinics, grooming providers, and pet supply stores. This makes it convenient for residents to access care and services for a pet close to home.